Important Information
Hotel Amsterdam Policies
To help make your stay at Hotel Arena in Amsterdam as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
- Internet
WiFi is available in all areas and is free of charge.
- Parking
Private parking is possible on site (reservation is not possible) and costs EUR 50 per day.
- Pets
Pets are not allowed.
- Children and extra bed policy
Children of any age are allowed. Children up to and including 2 years old stay for € 10 per person per night when using an available cot. Children up to and including 3 years old stay for free when using an existing bed. Children from 4 years old to 17 years old stay for € 35 per person per night when using an existing bed. People no matter the age stay for € 35 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. A damage deposit of EUR 50 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that the hotel added a new wing. Please note that if you arrive on a Sunday, public parking is free of charge until Monday 09:00. Please note that if a group of 10 rooms or more are booked different cancellation and deposit policies may apply. The hotel will contact you directly to communicate the applicable policies. Please note property only accept card payments at the reception. Cash payments are only accepted in our bar and restaurant. The credit card that is being used for prepaid reservations is required to be shown at check-in.